Our gift vouchers are issued in fixed values of £10, £20 and £50 and can be redeemed at the Towngate Brasserie & The Loft, 2 Towngate, Hipperholme, HX3 8JB
Our gift vouchers are valid for 6 months from date of purchase and are not refundable. Once a gift voucher has expired, it can no longer be used.
The balance available on the vouchers can only be used for one transaction and the value is as printed on the gift voucher.
Gift vouchers cannot be exchanged for cash.
Copied, defaced or damaged vouchers will not be accepted.
The Towngate Brasserie & The Loft accepts no liability if the customer’s gift voucher is lost or stolen.
PURCHASE & DELIVERY
If you cannot call in to order, pay for and collect our gift vouchers they will be sent by Royal Mail First Class Signed For.
Please telephone the restaurant during our opening hours to order and pay for the vouchers and we will arrange to have them delivered.
We charge £4 for this service, which is added to your transaction amount. Please allow 2 to 3 days for delivery.
We do not offer refunds on gift vouchers unless they arrive with you faulty or damaged and we are informed within 14 days of purchase.